A direct conversation with the people who would build it. Bring the problem in whatever shape it is currently in; half-formed is completely fine and, honestly, more common.
- Length
- 30 minutes
- Format
- Video call
- Slots proposed
- Within 1 working day
- Cost
- Free, no obligation
Structured enough to be useful, loose enough to follow the interesting thread when one appears.
Where you are
Ten minutes on the problem as it actually exists: what is broken, what is working and what has already been tried.
What good looks like
Ten minutes on the outcome. Not features, but the change in the business that would make this worth doing.
How we'd approach it
Ten minutes of our honest first reaction, including which parts we would sequence differently and where the real risk sits.
What we promise
No slide deck
We do not present at you. It is a conversation, and the questions run in both directions.
The actual team
You speak to the designers and engineers who would run the work, not a salesperson who hands you over afterwards.
Honest answers
If an off-the-shelf product would serve you better, or the timing is wrong, we will say so on the call.
No obligation
There is no proposal at the end unless you ask for one. Plenty of these calls simply end with a useful pointer.
Prefer to write it all down instead? Send a full brief and skip the call; we respond to those within two working days.
Whichever of our senior team is closest to the problem: typically a lead engineer and, where the brief is design-heavy, a product designer. If the fit is obviously wrong we will tell you before booking rather than waste your half hour.